// post-mortem · detail

How we helped an international company cut translation costs by 60% with LLM integration

The client, an international company operating in multiple markets, faced a persistent challenge with translation management. Despite using a well-known automated translation tool, their operational costs for billing translations were excessive, and the text quality often required manual adjustments.

How we helped an international company cut translation costs by 60% with LLM integration

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The project

Our client, an international company operating in multiple markets, faced a persistent challenge with translation management. Despite using a well-known automated translation tool, their operational costs for billing translations were excessive, and the text quality often required manual adjustments. They reached us: because they sought a cost-effective and flexible translation system capable of delivering natural and context-aware results without compromising quality.

How we helped an international company cut translation costs by 60% with LLM integration

The client's goal was simple: to reduce translation expenses while maintaining and even improving text fluidity and accuracy.

Challenge

High translation costs and limited customization options with the previous provider made scaling difficult. The team needed a more efficient, adaptable, and affordable system that could integrate with existing tools.

Solution

We proposed replacing the existing translation service with a Large Language Model (LLM) solution. After testing, we integrated ChatGPT as the translation engine, introducing:

  • A prompt-based system to ensure smooth, contextually accurate translations.
  • A custom admin dashboard to monitor translation results, edit prompts, and review failures in real time.
  • A seamless integration layer allowing easy replacement of words, phrases, and terminology rules.
How we helped an international company cut translation costs by 60% with LLM integration

Process & Development

  1. Analysis & Integration: We evaluated the client’s previous translation workflow and identified the cost bottlenecks and technical dependencies.
  2. LLM Implementation: ChatGPT was implemented as the new translation backend, allowing dynamic prompts for each language pair.
  3. Admin Dashboard Development: We built a management dashboard enabling the client’s internal team to visualize results, fine-tune prompts, and track translation performance.

Key Features

  • Prompt-based Translation Logic: Create, edit, and optimize prompts for natural-sounding text.
  • Centralized Dashboard: Monitor translation results and system status in one place.
  • Automated Quality Checks: Identify failed translations or inconsistencies automatically.
  • Scalable LLM Integration: Easy to expand to new languages or text types.
How we helped an international company cut translation costs by 60% with LLM integration

Business Outcome

  • From idea to launch: Delivered the new translation system in under 3 months.
  • Impact: Reduced translation costs by an estimated 60–70%, while improving text fluency.
  • Tech advantage: Enabled prompt engineering and performance monitoring, giving the client full control over translation quality.