// legal document
Privacy Policy.
How we collect, use and protect your personal data. In plain language — no sections nobody reads.
01 Controller identity
RW Interactive Lda, a Portuguese company registered in Almada.
- Address: Rua Torcato José Clavine, N. 9, Piso -2 Sub. Cave Dta., Pragal, 2800-710 Almada, Portugal
- Email: privacy@rwinteractive.com
02 Data we collect
We collect only what we need. Possible categories:
- Contact data — name, email, phone, company.
- Site usage data — pages visited, session time (aggregated, anonymised).
- Technical logs — IP, user-agent, timestamps (kept for 30 days).
03 How we use the data
To respond to contact requests, deliver contracted services, improve the site (aggregated analytics) and meet legal obligations. We never sell data to third parties.
04 Legal basis for processing
- Consent (art. 6(1)(a)) — for newsletter, marketing, non-essential cookies.
- Contract performance (art. 6(1)(b)) — to respond to requests and provide services.
- Legitimate interest (art. 6(1)(f)) — for security and fraud prevention.
05 Sharing with third parties
We share only with essential processors (hosting, email) under a data-processing agreement. No Facebook Pixel, Google Ads, etc.
06 Cookies & tracking
The site uses essential cookies only. Analytics via Plausible (no cookies, no individual tracking).
07 Retention
Contact data: 24 months after last contact. Technical logs: 30 days. Contractual data: 10 years (tax obligation).
08 Your rights
You have the right to: access, rectification, erasure, portability, objection and restriction of processing. Requests to privacy@rwinteractive.com.
09 Security
TLS in transit, encryption-at-rest in the database, access control on a least-privilege basis, daily offline backups.
10 Contact & complaints
For questions, write to privacy@rwinteractive.com. For complaints: CNPD, the Portuguese data protection authority.
